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Case management

Manage Dental Cases with Clarity.

From the first request to an accepted proposal, every case in Byinux keeps its prescription, files, conversations and decisions together—so nobody has to reconstruct a case from email.

Illustrative interface with sample data.

What a case holds

Everything about a case, in the case.

Cases and proposals are the most complete part of Byinux today. Each capability below is available in the current product.

  • Guided case intake

    A step-by-step request form covers intent, treatment area, tooth chart, prescription items, specifications and conditions. Drafts can be saved and finished later.

  • Files and references

    Attach scans, photos and documents in organized file groups, and record external references alongside the case.

  • Proposals with a clear lifecycle

    Prepare a proposal, issue it, and track whether it is accepted, declined, withdrawn, expired or revised.

  • Approval without an account

    Dentists open a secure, single-purpose link to accept or decline a proposal. Authorizations are confirmed with a one-time email code.

  • Conversation and clarifications

    Keep questions, clarifications and comments attached to the case they belong to, instead of scattered across phone and chat.

  • Activity history

    Every case keeps an activity timeline, and administrators have an audit trail of significant changes.

  • Configurable intake rules

    Administrators decide which fields, files, clinical details and authorization steps each kind of request requires.

  • Dentist onboarding links

    Invite dentists and let them complete their own details through a secure intake link.

How it works

A clear path from request to decision.

  1. 01

    Capture the request

    Treatment area, tooth chart, prescription items, specifications and files. Save a draft and finish later.

  2. 02

    Review and clarify

    Check the case is complete and resolve open questions in the case conversation.

  3. 03

    Issue a proposal

    Prepare the proposal and send it to the dentist. Revise it if the case changes.

  4. 04

    Dentist decides

    The dentist accepts or declines from a secure link, without creating an account.

  5. 05

    Move into production

    An accepted case moves into production with the decision on record.

Who it helps

Less chasing, more finished work.

Case coordinators

Start from a guided form instead of a blank ticket, and see at a glance which cases wait on the lab and which wait on the dentist.

Designers and reviewers

Open a case and find the prescription, tooth chart, files and every clarification in one place.

Lab managers

Decide what each request type must contain, and rely on the activity history when a question comes up later.

Connected

  • Keep Production Moving

    Define how each service is made: reusable process templates, a shared step library, shifts and skills, all linked to the offerings you sell.

  • Understand Your Costs

    Model materials, labor, machines and overhead as separate cost sources, so the standard cost behind each service is traceable instead of guessed.

  • Organize Your Operations

    Facilities, working calendars, departments, members and permissions, plus a directory of the clinics and dentists you work with.

Bring your cases into one place.

Tell us how your lab works today. We will show you what Byinux for Labs does now, and be clear about what is still in development.